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Gurwinder Singh: Connect Broadband Service Provider Making a Huge Hit

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Quote: Success Doesn’t Just Come and Find You. You Have to Go Out and Get It.

GurwinderSingh, a pioneer broadband service provider inaugurated Connect Broadband in Chandigarh, Mohali, Panchkula, Zirakpur, and Derabassi. At Connect Broadband, he stressed upon the main three technologies – copper, optical fiber, and wireless broadband. He provides wonderful plans and that too at pleasing prices. Irrespective of the prices, he provides value added services to the clients.

Mr. Singh has an incredible life story that has supported him to start his business, where he leads the team of employees that manage and supervise all the broadband activities.

Where Did the Idea of Connect Broadband Come From?

In the mid-1980s, the Internet access was from the workstations and personal computers directly connected to LANs (Local Area Networks) or from the dial up connections utilizing analog telephone lines and modem. The LAN functioned at 10 Mbit/s, though the modem data rates increased from 1200 bit/s in the early 1980s to 56 kbit/s in the late 1990s. In the beginning, the dial up connection was created from the computer running terminal emulation software or terminals to the terminal server on the LANs. They didn’t support the end-to-end utilization of the Internet Protocol and the only provided terminal for hosting the connections.

As a result, I initiated Broadband Services in tricity Chandigarh. This provides the people with faster access to the Internet than the traditional dial-up access and makes many areas of tricity feasible to broadband services.

How Do You Actually Bring the Ideas?

Whatever is the situation, I have never given up in my life. I make every effort to make my thoughts to turn into reality. This thing empowers me a lot.

What Key Challenges You Are Looking Forward to Tackle?

Since a lot of advancements are taking place, the people are becoming versed with the Internet. Presently, we are dealing with different broadband plans – DSL (Digital Subscriber Line), FTTH (Fiber Optics, WiMax, and EoC (Ethernet) technologies which are undeniable, the best plans, but we cannot override the positives of wireless broadband services. The discrepancy is bringing across different encounters of gaining a share of the customer’s pocket and mind that are bungled up.

The Connection between Connect Broadband and Its Users is Remarkable. What Are the Factors Responsible For This?

I believe in customer satisfaction. When the customers give us a call for resolving any internet issue, we provide immediate support. I prioritize my employees to listen to the customer grievances very empathically and work on them. When we resolve the customers’ query, we always appreciate honest feedback on our services. It helps us in transforming our services in a constructive manner.

We provide the best plans and packages with excellent customer care services. Our complete focus is on quality services and good bandwidth stability as per the needs of the customers. You can have an access to our services at pocket-friendly prices.

How Do your Competitors View You?

When I initiated the broadband services, I keep the services for the domestic use only.  But with the passage of time, our services are not restricted to a home, but now the corporate sector is also utilizing our services.

Why Do You Think That Broadband Services in Tricity Chandigarh Are Exceling?

As Connect Broadband has a prominent name in the broadband service provider, presently I’m in the situation of having a few of the competitors. Though, there are many broadband service providers in direct competition with us, I’ve been watched as a premium option in our space. We have been remarked as on the best Broadband Service Provider in the tricity Chandigarh.

What Strategy Helped Your Business to Grow?

The advancements in the technology helped my business to grow. The shift of dial-up to WiFi and from WiFi to WiMax is an interesting example of this. These advancements help me to make a seamless communication between the customers and the business persons.

From your Perspective, what are the main three qualities a person must have to achieve success?

The two main qualities are Positive Thinking and Passion. Apart from these two, three is one more that everyone must have is Smart Working. No doubt, all of us do hard work, but doing such a thing is a smart way will ultimately lead you to succeed in life.

Answer in few sentences

  • A Tip to Succeed:

Whatever thing you do, never lose the hope. Do your work at its best or else don’t go for it.

  • A Mistake You Believe That Every Person Should Avoid:

Not determined for the constant self-improvement.

  • One Great Lesson That You Have Learnt From Your Life till Now:

Always have a Plan B at your disposal. Stay prepared for it.

Share Any Quote That Inspires You A Lot.

I’ve learned many things from my experience. That’s the reason I like this quote – ‘‘Failure is Not the Opposite of Success. It’s a Part of success.’’

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